These Terms of Service ("Terms") govern your use of services provided by Mario Tree Service ("we," "us," or "our"). By engaging our services or using our website, you agree to be bound by these Terms. Please read them carefully before proceeding.
Our Services
Tree Removal
Complete tree removal including stump grinding and debris cleanup
Tree Trimming
Professional pruning and trimming to maintain tree health and safety
Emergency Services
Professional stump grinding and removal to restore your landscape
Service Agreement Terms
Estimates and Contracts
All estimates are valid for 30 days from the date of issue
Written contracts are required for all services exceeding $500
Changes to agreed work scope require written authorization and may incur additional charges
Payment Terms
Small Projects (Under $500)
Payment due upon completion
Large Projects (Over $500)
50% deposit required, balance due upon completion
Late Payment: Accounts not paid within 30 days may be subject to a 1.5% monthly service charge
Client Responsibilities
Property Access
Ensure clear access to work areas and mark any underground utilities
Property Security
Secure pets and valuables; inform us of any property hazards or concerns
Permits & Approvals
Obtain necessary permits and HOA approvals before work begins
Communication
Provide accurate contact information and respond promptly to scheduling requests
Liability and Insurance
Important Notice
Mario Tree Service carries comprehensive general liability and workers' compensation insurance. However, clients are responsible for any damage to underground utilities not properly marked.
We're Covered
- General Liability Insurance
- Workers' Compensation
- Equipment Coverage
- Licensed & Bonded
Client Responsibilities
- Call 811 to mark underground utilities
- Notify us of any known property hazards
- Secure pets and remove valuables from work area
- Maintain adequate homeowner's insurance
Cancellation and Refund Policy
More than 24 hours
Full refund of any deposit paid
No penalty12-24 hours
Refund minus 25% cancellation fee
Partial penaltyLess than 12 hours
Deposit may be forfeited
Full penaltyLimitation of Liability
Service Limitations: Our liability is limited to the cost of services provided. We are not responsible for indirect, consequential, or incidental damages including but not limited to loss of use, loss of profits, or business interruption.
Property Damage: While we take every precaution to protect your property, tree removal involves inherent risks. We are not liable for damage to lawns, landscaping, or underground systems not properly marked.
Acts of Nature: We are not responsible for delays or inability to perform services due to weather conditions, natural disasters, or other circumstances beyond our control.
Contact Information
If you have questions about these Terms of Service or need clarification on any aspect of our services, please contact us:
Mario Tree Service
Governing Law
These Terms of Service are governed by the laws of the State of South Carolina. Any disputes arising from these terms or our services will be resolved in the courts of South Carolina.
Agreement Acceptance
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
These Terms of Service were last updated on September 6, 2025. We may update these terms periodically, and continued use of our services constitutes acceptance of any changes.